Sunday, 29 January 2012

The Economist magazine sticks its nose into Indian politics, comes away with egg on its face

After 30 years of reading The Economist, you know what to expect.

The correct answers to most questions are found by letting markets operate freely, as far as The Economist is concerned and politically, that rules out any system that pretends to be able to manage control the economy. The magazine is socially liberal. There's not a hint of racism in it, or sexism – "meritocracy" is the name of the game. Arguments are conducted logically, preferably they're quantitative, the emphasis is on rational management techniques and evidence-based public administration. The magazine is the opposite of insular, open to new ideas wherever they come from, and always up to speed with new technology.

Given which, what on earth happened in the 14 January 2012 edition? It was out of character. Its Scottish Enlightenment body was snatched by aliens. Did The Economist suffer some sort of editorial stroke?

Take a look at The magic number, a leader on Aadhaar, one of India's many identity management schemes, this one operated by the Unique Identification Authority of India, chaired by Nandan Nilekani:
Armed with the system [Aadhaar], India will be able to rethink the nature of its welfare state, cutting back on benefits in kind and market-distorting subsidies, and turning to cash transfers paid directly into the bank accounts of the neediest. Hundreds of millions of the poor must open bank accounts, which is all to the good, because it will bind them into the modern economy. Care must be taken so mothers rather than feckless fathers control funds for their children ...

Mr Nilekani harnessed the genius of Indians abroad, including a man who helped the New York Stock Exchange crunch its numbers and one of the brains behind WebMD, an American health IT firm ...

India plainly needs better data-protection laws, but even if the existing rules remained unchanged, the threat to liberty would be dwarfed by the gains to welfare: to people who live ten to a room, concerns about privacy sound outlandish.

Some of the resistance is principled, but much comes from the people who do well out of today’s filthy system. Indian politics hinge on patronage—the doling out of opportunities to rob one’s countrymen. [Aadhaar] would make this harder. That is why it faces such fierce opposition, and why it could transform India.
According to The Economist then, Indian fathers are feckless but Indian mothers aren't, the Indians who have left the country are brighter than the ones who have stayed at home, poor people don't need privacy the way western journalists do and UIDAI are clean whereas the other gangs dispensing opportunities to rob their own countrymen are "filthy", a most unEconomist word.

And this, too, is most unEconomist – normally the magazine would instantly spot the problem with the following claims:
The state spends a fortune on subsidised grain for the hungry, but an estimated two-thirds of it is stolen or adulterated by middlemen. The government pays for an $8 billion-a-year make-work scheme for the rural poor, but much of the cash ends up in the capacious pockets of officials who invent imaginary “ghost workers”.

Suppose those thieving middlemen were obliged to deliver grain, not to poor people in general but to named individuals who could confirm receipt by scanning their fingerprints? And suppose those ghost workers had to undergo an iris scan before being paid?
UIDAI computerisation may make it harder to steal public money from PDS, the food security programme, and from NREGA, the temporary employment scheme, as The Economist suggest. But equally, it may make it much easier.

Aadhaar could make corruption a much more modern, clean, white collar, highly automated pursuit. It's a lot quicker to use a computer to claim wages for thousands of ghost employees than it is to complete manual requests. If Aadhaar wants biometrics, then a computer will provide them. And if Aadhaar has helped to provide everyone with bank accounts and electronic transfer facilities then, thank you very much UIDAI, the "thieving middlemen" may say, now there's no need to handle any cash and it's easier to launder our ill-gotten gains.

This leader of The Economist's barely rises above the level of sales literature. It is obvious why UIDAI would want it published. But why did The Economist allow it? That is a question for Adam Roberts, the South Asia bureau chief based in Delhi, and for Dominic Ziegler, the London-based Asia editor, and for Patrick Foulis, the India business and finance editor in Mumbai, and maybe for Alpesh Kandoi, to whom all media enquiries should be addressed.

(See also)

The Economist magazine sticks its nose into Indian politics, comes away with egg on its face

After 30 years of reading The Economist, you know what to expect.

The correct answers to most questions are found by letting markets operate freely, as far as The Economist is concerned and politically, that rules out any system that pretends to be able to manage control the economy. The magazine is socially liberal. There's not a hint of racism in it, or sexism – "meritocracy" is the name of the game. Arguments are conducted logically, preferably they're quantitative, the emphasis is on rational management techniques and evidence-based public administration. The magazine is the opposite of insular, open to new ideas wherever they come from, and always up to speed with new technology.

Given which, what on earth happened in the 14 January 2012 edition? It was out of character. Its Scottish Enlightenment body was snatched by aliens. Did The Economist suffer some sort of editorial stroke?

Friday, 27 January 2012

While acknowledging that the web is a dangerous place to be, that's where Whitehall want to put all public services

There is a constant stream of scare stories in the media about hackers committing crimes on the web. National infrastructure can be disabled (Russian hackers), companies have their intellectual property stolen (the Chinese), and your bank account can be raided (Ukrainians). The stories have one message – the web is not a safe place. The government agree, and have set aside £650 million for the UK's cyber defences. At the same time, the government are planning to put all public services on the web. Are they coming or going? Do they know?

Last month Sir Gus O'Donnell retired as Cabinet Secretary, Permanent Secretary at the Cabinet Office and head of the home civil service, all three rolled into one.

Public Servant magazine devoted a valedictory article to him, Sir Gus on Whitehall's big challenge:
"It's a very challenging time for public services," he acknowledges. "I think what we were delivering over the past few years was, as it were, more with more – better results with more resources. You saw practical results with reduced waiting times, more doctors and nurses and so on.

"The challenge we are undergoing now is to achieve better with less – trying to preserve services for the public, particularly for the most disadvantaged groups, while having to think of new, innovative ways of doing that."

That means "making the most of every single pound" through maximising the potential of the internet and using the range of new ideas being developed on influencing behaviour change.

"The scale of budget reductions means I am putting down the challenge to everyone to innovate; to think about completely new ways of providing services," he says.
It takes a while to adapt, no doubt, but Sir Gus must understand that he's not putting down a challenge to anyone. He's retired.

There is nothing innovative about making every pound count. At least there shouldn't be. There never was a time when Whitehall was licensed to waste money.

But never mind that. Note, instead, the way the assumption is introduced that Whitehall will get the best value for our money by maximising the use of the web. That is supposed to be the key to delivering high quality, trusted public services. Three questions spring to mind:
  1. Tony Blair asked Sir Gus, when he took up the reins as  Permanent Secretary at the Cabinet Office, to concentrate on "transforming government". He was meant to deliver "joined up government". That was in 2005. Six years later, he's left, and the job still isn't started. The same people are still there, in the Cabinet Office, particularly Ian Watmore, who is the new Permanent Secretary. Is there any reason to believe that the Cabinet Office, which has already failed, can now rise to the challenge?
  2. Suppose that all public services are delivered over the web, and only over the web. Then what? Something like ten million people in the UK have never used the web. How are they going to get access to public services? What's to stop them from being excluded?
  3. Once the hackers want to disrupt a service on the web, whoever is running it, even the Pentagon, the defences seem to collapse and the hackers break in. Why should the UK's public services be any different? What's to stop hundreds of billions of pounds of fraud being perpetrated by the Ukrainians, or whoever, once tax is all received over the web and benefits are all paid over the web? And what's to stop the whole system being brought to a halt by the Russians, or whoever?
Sir Gus is now yesterday's man. And perhaps putting all government services on the web is yesterday's big idea. We have a Whitehall department in charge who have already proved that they can't deliver the services. We have a public who, many of them, can't receive the services. And meanwhile, there is an international corps of hackers, some state-backed, standing by waiting to cripple the system and/or steal all the money. It's not the obvious strategy.

The assumption that putting public services on the web is the solution to anything needs to be questioned. Watch out for people like Sir Gus slipping that assumption into their sales talk.

While acknowledging that the web is a dangerous place to be, that's where Whitehall want to put all public services

There is a constant stream of scare stories in the media about hackers committing crimes on the web. National infrastructure can be disabled (Russian hackers), companies have their intellectual property stolen (the Chinese), and your bank account can be raided (Ukrainians). The stories have one message – the web is not a safe place. The government agree, and have set aside £650 million for the UK's cyber defences. At the same time, the government are planning to put all public services on the web. Are they coming or going? Do they know?

Wednesday, 11 January 2012

GreenInk 4 published – Private Eye blinks, misses a scoop

Private Eye
13 January – 26 January 2012
Eye 1305
p.17

Prints fingered:
Sir

While the Eye joins in with the establishment rubbishing of Brodie Clark ("Border line personality", In the Back, Eye 1302) – in your case by quoting the ineffably smug Michael Mansfield – you ignore the improvised explosive device Mr Clark detonated when he gave evidence to the Home Affairs Committee.

The fingerprinting technology wished on UKBA is the least reliable identity/security check made at the border, Mr Clark said, it is the ninth and bottom priority and, if any check has to be suspended, it is "very sensible" to suspend the fingerprint check. It is presumably of no interest to you that the Home Office want to replace hundreds or even thousands of Border Force staff with a technology that might work in Hollywood films but certainly doesn't at Heathrow.


Yours
David Moss

GreenInk 4 published – Private Eye blinks, misses a scoop

Private Eye
13 January – 26 January 2012
Eye 1305
p.17

Prints fingered:
Sir

While the Eye joins in with the establishment rubbishing of Brodie Clark ("Border line personality", In the Back, Eye 1302) – in your case by quoting the ineffably smug Michael Mansfield – you ignore the improvised explosive device Mr Clark detonated when he gave evidence to the Home Affairs Committee.

The fingerprinting technology wished on UKBA is the least reliable identity/security check made at the border, Mr Clark said, it is the ninth and bottom priority and, if any check has to be suspended, it is "very sensible" to suspend the fingerprint check. It is presumably of no interest to you that the Home Office want to replace hundreds or even thousands of Border Force staff with a technology that might work in Hollywood films but certainly doesn't at Heathrow.


Yours
David Moss

Tuesday, 10 January 2012

Theresa May, Damian Green, Keith Vaz, Roger Gale, Yvette Cooper, Alan Johnson, Jacqui Smith, John Reid, Charles Clarke, David Blunkett, Helen Ghosh, John Vine, Brodie Clark, Gus O'Donnell, David Normington, James Hall, Jackie Keane and IBM

John Vine's job becomes more interesting by the day.

In the Sunday Times* of 8 January 2012, Isabel Oakeshott and Mark Hookham wrote:
Border staff give up fingerprinting of Eurotunnel stowaways
Border staff have stopped fingerprinting illegal immigrants caught trying to enter Britain through the Channel Tunnel.

Documents seen by The Sunday Times reveal how stowaways discovered in cars, lorries and coaches inside the Eurotunnel compound at Coquelles, north of Calais, no longer have their fingerprints routinely taken.

The revelation will renew pressure on Theresa May, the home secretary, who was last year embroiled in controversy over the secret relaxation of British border controls.

That scandal led to the resignation of the UK Border Agency (UKBA) chief, Brodie Clark.

Damian Green, the immigration minister, has defended the abandonment of the “lengthy” process of taking fingerprints, saying UKBA staff were better served searching vehicles instead ...

Roger Gale, the Conservative MP for North Thanet who wrote to the Home Office to demand an explanation ...

In a letter to Gale, Green confirmed that ...

Yvette Cooper, the shadow home secretary, described Green’s letter as “astonishing” and said: “By not even bothering to fingerprint anyone, the government is sending a signal that this is not a serious offence and people should feel free to keep trying.”
"No, Ms Cooper", Mr Vine may say, "by not even bothering to fingerprint anyone, the government is sending a signal that this technology doesn't work, it's a waste of time and the Border Force has better things to do than play charades.

"You say you're astonished. But why?

"Do you realise, Ms Cooper, that the fingerprint technology used at the border isn't the traditional police technology in which the world has grown confident over the past century and more? It's flat print fingerprinting. It's quick, it's clean, there's no expert required and it doesn't work. Why do you insist on defending a technology you know nothing about?

"Please don't give me that look, Ms Cooper. It's not just you. Alan Johnson fell for it. So did Jacqui Smith. And John Reid and Charles Clarke and David Blunkett. Not to mention Theresa May. Why did she go in to bat for a technology that doesn't work?

"How many degrees of freedom, would you say, does a biometric need, to be able to identify every member of a population of 60 million? What's the minimum false positive identification rate we need, in your experience, to keep the border safe, what's the correspondingly high false negative identification rate and how many extra Border Force staff do you need every day, to conduct the hundreds of thousands of redundant secondary inspections? In your opinion, would you say that biometrics is currently under statistical control? What precisely is your take on the admissibility of flat print fingerprint evidence in a court of law?

"You don't know, do you, and neither does Ms May, but the thing is, Ms Cooper, no-one actually expects you politicians to understand the technicalities.

"That's what officials are for.

"The real question is, why have all those officials at the Home Office stood by for years and watched as you politicians have committed yourselves more and more irrevocably to biometrics?

"Well not Brodie Clark, he hasn't, he's told Keith Vaz that flat print fingerprinting is a waste of time.

"But the rest of them. O'Donnell's getting a peerage. Normington's become First Civil Service Commissioner. James Hall's retired. They've all got away, and meanwhile some of the more vindictive types want to strip Brodie Clark of his pension.

"It's a monumental mess of a legacy for Helen Ghosh to sort out. Telling Jackie Keane she's been wasting her time won't be easy. Neither will telling IBM their services are no longer required. Still. Icy calm under fire. That's what they're bred for, these permanent secretaries.

"Think of me this afternoon with the cold towel round my head, Ms Cooper, I've got to write a report about Brodie Clark being suspended for doing what UKBA are now doing as a matter of policy. Piece of cake for you politicians, I imagine, but for an ex-copper ...".

----------
* If you don't have a subscription to the Times, you can read the same article in the Telegraph, where it's attributed to someone called "Daily Telegraph Reporter".

Theresa May, Damian Green, Keith Vaz, Roger Gale, Yvette Cooper, Alan Johnson, Jacqui Smith, John Reid, Charles Clarke, David Blunkett, Helen Ghosh, John Vine, Brodie Clark, Gus O'Donnell, David Normington, James Hall, Jackie Keane and IBM

John Vine's job becomes more interesting by the day.

In the Sunday Times* of 8 January 2012, Isabel Oakeshott and Mark Hookham wrote:
Border staff give up fingerprinting of Eurotunnel stowaways
Border staff have stopped fingerprinting illegal immigrants caught trying to enter Britain through the Channel Tunnel.

Documents seen by The Sunday Times reveal how stowaways discovered in cars, lorries and coaches inside the Eurotunnel compound at Coquelles, north of Calais, no longer have their fingerprints routinely taken.

The revelation will renew pressure on Theresa May, the home secretary, who was last year embroiled in controversy over the secret relaxation of British border controls.

That scandal led to the resignation of the UK Border Agency (UKBA) chief, Brodie Clark.

Damian Green, the immigration minister, has defended the abandonment of the “lengthy” process of taking fingerprints, saying UKBA staff were better served searching vehicles instead ...

Roger Gale, the Conservative MP for North Thanet who wrote to the Home Office to demand an explanation ...

In a letter to Gale, Green confirmed that ...

Yvette Cooper, the shadow home secretary, described Green’s letter as “astonishing” and said: “By not even bothering to fingerprint anyone, the government is sending a signal that this is not a serious offence and people should feel free to keep trying.”
"No, Ms Cooper", Mr Vine may say, "by not even bothering to fingerprint anyone, the government is sending a signal that this technology doesn't work, it's a waste of time and the Border Force has better things to do than play charades.

"You say you're astonished. But why?

"Do you realise, Ms Cooper, that the fingerprint technology used at the border isn't the traditional police technology in which the world has grown confident over the past century and more? It's flat print fingerprinting. It's quick, it's clean, there's no expert required and it doesn't work. Why do you insist on defending a technology you know nothing about?

"Please don't give me that look, Ms Cooper. It's not just you. Alan Johnson fell for it. So did Jacqui Smith. And John Reid and Charles Clarke and David Blunkett. Not to mention Theresa May. Why did she go in to bat for a technology that doesn't work?

"How many degrees of freedom, would you say, does a biometric need, to be able to identify every member of a population of 60 million? What's the minimum false positive identification rate we need, in your experience, to keep the border safe, what's the correspondingly high false negative identification rate and how many extra Border Force staff do you need every day, to conduct the hundreds of thousands of redundant secondary inspections? In your opinion, would you say that biometrics is currently under statistical control? What precisely is your take on the admissibility of flat print fingerprint evidence in a court of law?

"You don't know, do you, and neither does Ms May, but the thing is, Ms Cooper, no-one actually expects you politicians to understand the technicalities.

"That's what officials are for.

"The real question is, why have all those officials at the Home Office stood by for years and watched as you politicians have committed yourselves more and more irrevocably to biometrics?

"Well not Brodie Clark, he hasn't, he's told Keith Vaz that flat print fingerprinting is a waste of time.

"But the rest of them. O'Donnell's getting a peerage. Normington's become First Civil Service Commissioner. James Hall's retired. They've all got away, and meanwhile some of the more vindictive types want to strip Brodie Clark of his pension.

"It's a monumental mess of a legacy for Helen Ghosh to sort out. Telling Jackie Keane she's been wasting her time won't be easy. Neither will telling IBM their services are no longer required. Still. Icy calm under fire. That's what they're bred for, these permanent secretaries.

"Think of me this afternoon with the cold towel round my head, Ms Cooper, I've got to write a report about Brodie Clark being suspended for doing what UKBA are now doing as a matter of policy. Piece of cake for you politicians, I imagine, but for an ex-copper ...".

----------
* If you don't have a subscription to the Times, you can read the same article in the Telegraph, where it's attributed to someone called "Daily Telegraph Reporter".

Monday, 9 January 2012

PressRelease: Brodie Clark and the scoop the media missed

PRESS RELEASE

To:
Home Office
OIG (re US-VISIT)
IDABC (re OSCIE)
China (re Golden Shield)
Pakistan (re NADRA)
FBI (re NGI)
UIDAI (re Aadhaar)
Agencies
Brodie Clark and the scoop the media missed
9 January 2012
It was such an easy story to write when the pack was let loose last November. Brodie Clark had endangered us all by suspending biometric checks at the border.
It was so easy that, when Brodie Clark gave evidence to the Home Affairs Committee, no-one noticed the bombshell he smuggled in.
Border security in the UK, the control of migration and the safety of the 2012 Olympics all depend, we are told by the UK Border Agency, on biometric checks. Hundreds of millions of pounds of public money – your money and mine – have been spent since the coalition government came to power on security systems which depend for their success on the biometrics used being reliable.
And what did Brodie Clark say? In a six-minute passage of his testimony, between 12:18 and 12:24 on 15 November 2011, he said that the fingerprint check is the least reliable security/identity check available at the border, it is the ninth and bottom priority for officers of the Border Force and when push comes to shove (literally) in the marshalling areas for airport arrivals, it is “very sensible” to suspend fingerprint checks, that is a practice of his former staff, he was at pains to emphasise, that he approved at the time and still approves of.
To paraphrase, Theresa May is quite right to be furious, but not with Brodie Clark. Her fury should properly be directed at the credulous adoption of expensive technology that doesn’t work. That is what threatens the security of the border and the control of migration and the safety of the Olympics.
It’s a major story. And the media missed it.
Luckily, the opportunity will soon be with us for the media to make good. Some time in the next few weeks John Vine, the Independent Chief Inspector of the UK Border Agency, will present his report on the Brodie Clark affair to the Home Office.
All eyes on John Vine and that report of his. Let’s get it right this time.
For background briefing, please see:


About Business Consultancy Services Ltd (BCSL):
BCSL has operated as an IT consultancy since 1984. The past 9 years have been spent campaigning against the Home Office's plans to introduce government ID cards into the UK. It must now be admitted that the Labour government 1997-2010 were much better at convincing people that these plans are a bad idea than anyone else, including BCSL.
Press contacts: David Moss, BCSL@blueyonder.co.uk

PressRelease: Brodie Clark and the scoop the media missed

PRESS RELEASE

To:
Home Office
OIG (re US-VISIT)
IDABC (re OSCIE)
China (re Golden Shield)
Pakistan (re NADRA)
FBI (re NGI)
UIDAI (re Aadhaar)
Agencies
Brodie Clark and the scoop the media missed
9 January 2012
It was such an easy story to write when the pack was let loose last November. Brodie Clark had endangered us all by suspending biometric checks at the border.
It was so easy that, when Brodie Clark gave evidence to the Home Affairs Committee, no-one noticed the bombshell he smuggled in.
Border security in the UK, the control of migration and the safety of the 2012 Olympics all depend, we are told by the UK Border Agency, on biometric checks. Hundreds of millions of pounds of public money – your money and mine – have been spent since the coalition government came to power on security systems which depend for their success on the biometrics used being reliable.
And what did Brodie Clark say? In a six-minute passage of his testimony, between 12:18 and 12:24 on 15 November 2011, he said that the fingerprint check is the least reliable security/identity check available at the border, it is the ninth and bottom priority for officers of the Border Force and when push comes to shove (literally) in the marshalling areas for airport arrivals, it is “very sensible” to suspend fingerprint checks, that is a practice of his former staff, he was at pains to emphasise, that he approved at the time and still approves of.
To paraphrase, Theresa May is quite right to be furious, but not with Brodie Clark. Her fury should properly be directed at the credulous adoption of expensive technology that doesn’t work. That is what threatens the security of the border and the control of migration and the safety of the Olympics.
It’s a major story. And the media missed it.
Luckily, the opportunity will soon be with us for the media to make good. Some time in the next few weeks John Vine, the Independent Chief Inspector of the UK Border Agency, will present his report on the Brodie Clark affair to the Home Office.
All eyes on John Vine and that report of his. Let’s get it right this time.
For background briefing, please see:


About Business Consultancy Services Ltd (BCSL):
BCSL has operated as an IT consultancy since 1984. The past 9 years have been spent campaigning against the Home Office's plans to introduce government ID cards into the UK. It must now be admitted that the Labour government 1997-2010 were much better at convincing people that these plans are a bad idea than anyone else, including BCSL.
Press contacts: David Moss, BCSL@blueyonder.co.uk