Sunday 30 September 2012

Five questions for the G-Cloud team, champions of cloud computing in the 21st century skyscape of UK government

30 September 2012, posted on the G-Cloud blog here and here. The "Eleanor" addressed here is Eleanor Stewart, the main spokesman for G-Cloud since Ian Watmore and Chris Chant left Whitehall:

[Skyscape has subsequently changed its name to UKCloud: "London – August 1, 2016 – Skyscape Cloud Services Limited, the easy to adopt, easy to use and easy to leave assured cloud services company, has today renamed and relaunched as UKCloud Ltd (www.ukcloud.com), to reinforce the company’s exclusive focus on supporting the UK public sector in the digital transformation of services".]
dmossesq says:

Your comment is awaiting moderation. 

September 30, 2012 at 7:21 am

This business about Skyscape, the Cloudstore and GDS is fascinating, Eleanor, thank you. And I note that HMRC also have contracted for cloud services with Skyscape. Just a few questions.

Skyscape is too young to have filed any accounts yet with Companies House, so we have no idea about its P&L and its balance sheet. On the other hand, we do know from Companies House that Skyscape’s registered office is at Hartham Park, Hartham, Corsham, Wilts SN13 0RP. And that it has a paid up share capital of just £1,000. The company turns out to have just one director, a Mr JR Sanders. And just one shareholder, the same Mr JR Sanders.

Q1: just how small does a company have to be to fall below the exacting standards for inclusion in the Cloudstore?

Q2: GDS and HMRC seem to have contracted not so much with one company as with one man. Do you think that’s wise?

Skyscape claim to be in some sort of an “alliance” with five other companies including ARK Continuity.

ARK Continuity’s registered address is Hartham Park, Hartham, Corsham, Wilts SN13 0RP. One of its directors, a Mr JP Thomas, who owns £3.20 of ARK’s £16 issued share capital, used to own one share in Skyscape, but transferred it to Mr JR Sanders on 19 April 2012.

Q3: just what does this “alliance” amount to?

ARK is basically a property company and on its website it proudly displays its Spring Park data centre at Hartham Park, Hartham, Corsham, Wilts SN13 0RP. They provide a map of how to get there and helpfully add that the MoD have secure facilities nearby.

Q4: GOV.UK and HMRC’s Skyscape contracts cover important national assets and if the blabbermouths at ARK have given away their current location could you arrange for them to be moved?

Obviously you’re busy and this might be too much of an imposition in the case of a traditional data centre. But I understand that with cloud computing you just press a button and the application disappears from one virtual server and effortlessly spins up immediately on another one.

Q5: Is that correct?
Substantially the same comment has been posted to the Government Digital Service (GDS) blog here and here.

Comments will only appear on the G-Cloud and GDS blogs after moderation by them and only if they want the comments to appear.

Five questions for the G-Cloud team, champions of cloud computing in the 21st century skyscape of UK government

30 September 2012, posted on the G-Cloud blog here and here. The "Eleanor" addressed here is Eleanor Stewart, the main spokesman for G-Cloud since Ian Watmore and Chris Chant left Whitehall:

[Skyscape has subsequently changed its name to UKCloud: "London – August 1, 2016 – Skyscape Cloud Services Limited, the easy to adopt, easy to use and easy to leave assured cloud services company, has today renamed and relaunched as UKCloud Ltd (www.ukcloud.com), to reinforce the company’s exclusive focus on supporting the UK public sector in the digital transformation of services".]
dmossesq says:

Your comment is awaiting moderation. 

September 30, 2012 at 7:21 am

This business about Skyscape, the Cloudstore and GDS is fascinating, Eleanor, thank you. And I note that HMRC also have contracted for cloud services with Skyscape. Just a few questions.

Skyscape is too young to have filed any accounts yet with Companies House, so we have no idea about its P&L and its balance sheet. On the other hand, we do know from Companies House that Skyscape’s registered office is at Hartham Park, Hartham, Corsham, Wilts SN13 0RP. And that it has a paid up share capital of just £1,000. The company turns out to have just one director, a Mr JR Sanders. And just one shareholder, the same Mr JR Sanders.

Q1: just how small does a company have to be to fall below the exacting standards for inclusion in the Cloudstore?

Q2: GDS and HMRC seem to have contracted not so much with one company as with one man. Do you think that’s wise?

Skyscape claim to be in some sort of an “alliance” with five other companies including ARK Continuity.

ARK Continuity’s registered address is Hartham Park, Hartham, Corsham, Wilts SN13 0RP. One of its directors, a Mr JP Thomas, who owns £3.20 of ARK’s £16 issued share capital, used to own one share in Skyscape, but transferred it to Mr JR Sanders on 19 April 2012.

Q3: just what does this “alliance” amount to?

ARK is basically a property company and on its website it proudly displays its Spring Park data centre at Hartham Park, Hartham, Corsham, Wilts SN13 0RP. They provide a map of how to get there and helpfully add that the MoD have secure facilities nearby.

Q4: GOV.UK and HMRC’s Skyscape contracts cover important national assets and if the blabbermouths at ARK have given away their current location could you arrange for them to be moved?

Obviously you’re busy and this might be too much of an imposition in the case of a traditional data centre. But I understand that with cloud computing you just press a button and the application disappears from one virtual server and effortlessly spins up immediately on another one.

Q5: Is that correct?
Substantially the same comment has been posted to the Government Digital Service (GDS) blog here and here.

Comments will only appear on the G-Cloud and GDS blogs after moderation by them and only if they want the comments to appear.

G-Cloud, GDS, HMRC and Skyscape, the company with just one director, who owns all the shares – Whitehall SNAFU

The story so far ...

The Government Digital Service (GDS) have contracted with Skyscape Cloud Services Ltd to host the new unified central government website, GOV.UK, in the cloud.

Episode 1, Insanity – are they mad? Skyscape is a £1,000 company. Isn't that a bit small for this monumental responsibility?

Whitehall's G-Cloud team say this is an example of good practice, using small and medium-sized enterprises (SMEs) instead of the ponderous and expensive big boys.

Episode 2, Mendacity – are they lying? Skyscape claims to be in alliance with five other companies whose combined turnover is £43.3 billion and who have over 100,000 staff. Isn't that a bit big for an SME?

Now read on ...

[Skyscape has subsequently changed its name to UKCloud: "London – August 1, 2016 – Skyscape Cloud Services Limited, the easy to adopt, easy to use and easy to leave assured cloud services company, has today renamed and relaunched as UKCloud Ltd (www.ukcloud.com), to reinforce the company’s exclusive focus on supporting the UK public sector in the digital transformation of services".]

Episode 3, Confusion – what's going on?

HMRC
Now HMRC have signed up with Skyscape as well as GDS. Phil Pavitt, HMRC's CIO (Chief Information Officer) says that the shift to cloud ...
... will save over £1 million a year in running costs and will increase reliability and security of HMRC's internal IT services.

The Skyscape contract is a major step for HMRC in moving away from traditional ways of working with large service providers. And it's a great example of how we're exploring smarter, more innovative solutions that make life simpler for us and help us provide a better deal for our customers ...
  • Will Mr Pavitt's head roll if the Skyscape contract doesn't "save over £1 million a year in running costs"?
  • Suppose Skyscape put their prices up?
  • Suppose Skyscape go bust – it's only a £1,000 company after all?
  • Suppose Skyscape's servers fall over for a fortnight like the Royal Bank of Scotland's did earlier this summer?
  • Does HMRC have good enough book-keeping systems to know if £1 million has been saved and where and why?
  • HMRC is no SME – its ASPIRE contract with Capgemini and Fujitsu is worth £8 billion over ten years. Is it worth taking the risk of using Skyscape to save one eight-thousandth eight-hundredth of the value of just one contract among many?
  • ...
We know the answer to one of those questions. The National Audit Office have told us that when HMRC asked their suppliers to be a bit more explicit what they were charging for on their invoices, the suppliers refused. HMRC pay anyway, whatever it is they're paying for.

God, but Lin Homer's got a lot of work to do.

Skyscape
Never mind all those questions for the moment, the point at issue is that Mr Pavitt thinks that Skyscape is a small company.

How small?

We already know that it has only £1,000 of paid up share capital. And that the company is too young to have filed any accounts yet, so we have no idea about its P&L and balance sheet. The G-Cloud team have approved Skyscape to sell its wares on HMG's Cloudstore, GDS have bought from them and so have HMRC – how did they satisfy themselves as to Skyscape's commercial health?

They may not have filed any accounts but Skyscape have filed an annual return, as at 3 May 2012, according to which:
  • The registered address is Hartham Park, Hartham, Corsham, Wilts SN13 0RP
  • The company has one director – Mr Jeremy Robin Sanders
  • And one shareholder – Mr Jeremy Robin Sanders
GDS and HMRC haven't signed up with one company so much as with one man. One man owns all the shares and is the only director of the company which hosts the central government website and hosts some of HMRC's data. One man. What's going on?

GOV.UK depends on one man. Mr Sanders. Bits of HMRC depend on one man. Mr Sanders. The G-Cloud team have approved one man to sell his wares on the Cloudstore. Mr Sanders. The UK is a big, complicated, modern state with 1,000 years of democracy behind it and government contracts affecting the entire population are signed with just one man. Mr Sanders.

While that's sinking in, en passant, note that Mr Sanders didn't always own all the shares in Skyscape. Mr Jeffery (sic) Paul Thomas used to own one share. Then on 19 April 2012 he transferred it to Mr Sanders. You won't forget that name, will you – Jeffery (sic) Paul Thomas.

The Skyscape Cloud Alliance
The following note appears on the Skyscape website ...
SKYSCAPE CLOUD ALLIANCE

The Skyscape Cloud Alliance partners; QinetiQ ,VMware, Cisco, EMC, and Ark Continuity bring together an end to end cloud solution which is Skyscape. This Alliance also provides a collaborative resource which drives innovation and our technical product development programme.
What does it mean?

If it means that Skyscape is a joint venture company set up by the allies, then Skyscape has the backing of £43.3 billion of annual revenue and 100,000 staff worldwide. Which means that it's not really an SME at all.

But it doesn't say that. The five companies are called "partners". But Skyscape isn't a partnership, it's a limited company.

Presumably Skyscape haven't just put these names on their website because it looks good. Because it's handy for marketing. If they used these names without the allies' permission, they'd be sued. There must be some sort of a commercial arrangement between Skyscape, QinetiQ and the others. But what sort of arrangement?

Skyscape are not mentioned in the accounts of QinetiQ or VMware or any of the allies. The nature of this commercial arrangement is a mystery. A gentlemen's agreement of some sort, perhaps? Surely that's not enough for G-Cloud, GDS and HMRC to rely on.

ARK Continuity
ARK Continuity is the odd one out among the Skyscape allies. It's relatively tiny. According to its annual return as at 16 December 2011:
  • The registered address is Hartham Park, Hartham, Corsham, Wilts SN13 0RP, the same as Skyscape's.
  • It has a company secretary and three directors – two bankers plus Mr Jeffrey (sic) Paul Thomas, possibly the ex-shareholder of Skyscape.
  • It has two classes of 1p ordinary shares, A and B, 800 of each issued, so it has £16 of share capital, not all paid up at the date of the return.
  • Revcap Properties 25 Ltd owns all 800 A ordinaries and Mr Jeffrey (sic) Paul Thomas owns 320 of the B ordinaries.
According to the 30 April 2011 Ark Continuity annual report and accounts, the two bankers are appointed as directors to represent the interests of Revcap Properties 25 Ltd, the 75% majority shareholder, the ultimate parent company of Revcap Properties 25 Ltd is Real Estate Venture Capital Partners LLP and:
The principal activity of the company and the group is the design, construction and operation of data centres
Nearly finally, on 9 August 2012, ARK Continuity appointed Baroness Elizabeth Lydia Manningham-Buller a director. The Rt Hon The Baroness Manningham-Buller was of course, formerly, the Director General of MI5.

On their website, ARK Continuity are naturally proud of their Spring Park data centre. They're a property company. Of course they're proud.

That's Spring Park at Hartham Park, Corsham, Wilts SN13 0RP, they provide a map of how to get there and they say that:
Spring Park affords occupiers the opportunity to embrace best practice and sustainable principles in the design, construction, engineering and operation of their data centres

Spring Park is one of Europe's premier data centre locations. Strategically positioned and built on a legacy of over 50 years investment in critical national infrastructure, Spring Park comprises 14.79ha of surface land, 9.29ha of underground, access to 114MVA diverse power supply and c93,000m² of consented data centre and office development

Located one mile from the A4 and 8 miles from J17 of the M4 between Swindon and Bristol, the site is adjacent to secure MoD facilities and benefits from significant connectivity infrastructure

To see the location map click here
To watch the History of Spring Park click here
The early footage of the Romans quarrying stone at Corsham to build the new town of Bath in the green belt is fascinating but someone should tell ARK about security. The Rt Hon The Baroness Manningham-Buller, perhaps?

The MoD might prefer it if ARK Continuity didn't tell people where their secure facilities are. GDS and HMRC, too.

And let's hope to God that that's not where GOV.UK is being hosted and where HMRC have stored their records. Because otherwise, now, thanks to ARK Continuity's website, everyone will know.

G-Cloud, GDS, HMRC and Skyscape, the company with just one director, who owns all the shares – Whitehall SNAFU

The story so far ...

The Government Digital Service (GDS) have contracted with Skyscape Cloud Services Ltd to host the new unified central government website, GOV.UK, in the cloud.

Episode 1, Insanity – are they mad? Skyscape is a £1,000 company. Isn't that a bit small for this monumental responsibility?

Whitehall's G-Cloud team say this is an example of good practice, using small and medium-sized enterprises (SMEs) instead of the ponderous and expensive big boys.

Episode 2, Mendacity – are they lying? Skyscape claims to be in alliance with five other companies whose combined turnover is £43.3 billion and who have over 100,000 staff. Isn't that a bit big for an SME?

Now read on ...

[Skyscape has subsequently changed its name to UKCloud: "London – August 1, 2016 – Skyscape Cloud Services Limited, the easy to adopt, easy to use and easy to leave assured cloud services company, has today renamed and relaunched as UKCloud Ltd (www.ukcloud.com), to reinforce the company’s exclusive focus on supporting the UK public sector in the digital transformation of services".]

Friday 28 September 2012

Whitehall, an apology – they haven't gone mad, they're just lying


A P O L O G Y

In common with precisely no other media outlets DMossEsq yesterday accused Whitehall of having gone mad.

Apologies.

Readers will be relieved to know that far from going bonkers, Whitehall are simply guilty of economy with the actualité, embroidering, gilding the lily, trying it on, stretching things a bit, terminological inexactitude and lying.

So nothing out of the ordinary, nothing to worry about after all.

[Skyscape has subsequently changed its name to UKCloud: "London – August 1, 2016 – Skyscape Cloud Services Limited, the easy to adopt, easy to use and easy to leave assured cloud services company, has today renamed and relaunched as UKCloud Ltd (www.ukcloud.com), to reinforce the company’s exclusive focus on supporting the UK public sector in the digital transformation of services".]

Fact: GDS, the Government Digital Service, have retained Skyscape to host GOV.UK, the central government website. That's what it says on their blog.

Fact: Skyscape is a £100 £1,000 company. That's what it says on the Companies House website.

Fact: The G-Cloud team claimed that this purchase of website hosting services from Skyscape is an example of government using small and medium-sized enterprises. That's what it says on the G-Cloud blog:
The purchase also shows that government is ready to embrace low cost utility cloud services and is  buying from SME’s
In the ordinary course of events that would be unbusinesslike and irresponsible. And mad.

What the entire journalistic team at DMossEsq missed, the editors and the in-house libel lawyer as well, is that Skyscape is no ordinary £100 £1,000 company.

Take a look at their website. Skyscape describe themselves as an alliance, the "Skyscape Cloud Alliance", what we might normally call a "joint venture", between five companies as shown in the table below:

Skyscape Cloud Alliance
(£1 = $1.60)
Revenue ($)
Revenue (£)
Staff
Data source
QinetiQ

1,469,600,000
10,180
VMware
3,767,096,000
2,354,435,000
11,000
Cisco
43,218,000,000
27,011,250,000
25,898
EMC²
20,007,600,000
12,504,750,000
53,600
ARK Continuity

2,015,696
10
Companies House,
annual report and accounts
to 30 April 2011






43,342,050,696
100,688

What the G-Cloud team would have us believe is that this organisation holding itself out as being backed by over 100,000 staff and £43 billion of turnover is an SME.

If Whitehall believe that, they're fooling themselves. That's up to them, but they can hardly expect us the public to believe it.

Whitehall, an apology – they haven't gone mad, they're just lying


A P O L O G Y

In common with precisely no other media outlets DMossEsq yesterday accused Whitehall of having gone mad.

Apologies.

Readers will be relieved to know that far from going bonkers, Whitehall are simply guilty of economy with the actualité, embroidering, gilding the lily, trying it on, stretching things a bit, terminological inexactitude and lying.

So nothing out of the ordinary, nothing to worry about after all.

[Skyscape has subsequently changed its name to UKCloud: "London – August 1, 2016 – Skyscape Cloud Services Limited, the easy to adopt, easy to use and easy to leave assured cloud services company, has today renamed and relaunched as UKCloud Ltd (www.ukcloud.com), to reinforce the company’s exclusive focus on supporting the UK public sector in the digital transformation of services".]

Identity assurance – the clock is ticking, your moderation is awaiting comment

28 September 2012 and a reply to yesterday's enquiry has whizzed in from GDS, followed by a reply to the reply:

steve #

Thanks for your comment, David.

Firstly, please don’t take our lack of posts as evidence of inaction. We’ve actually been incredibly busy over the summer and are expecting a bumper crop of posts in October, to share what we’ve been up to. So, watch this space.

Secondly, DWP are still working to resolve final contractual issues. The outcome will only be made public when final contracts are signed.

Steve

28/09/2012

steve #

Furthermore, this notification will come from DWP, not Cabinet Office or GDS, as it is their framework.

28/09/2012


dmossesq #

Please Note: Your comment is awaiting moderation.

Dear Mr Wreyford

Thank you for your reply.

I don’t mistake the absence of posts for inactivity – as I said, surely there must have been some activity in view of the importance of Universal Credit.

You say that “DWP are still working to resolve final contractual issues”. Ex-Guardian man Mike Bracken made it clear on 1 March 2012 that Identity Assurance belongs to the Cabinet Office and not DWP: “… this approach ensures that, ultimately, HMG-wide Identity Assurance is supplied across central departments via a common procurement portal (to HMG agreed standards) and governed by the Cabinet Office”. Presumably GDS are involved in those “final contractual issues” just as much as if not more than DWP*.

The absence of posts does create a vacuum, though, which draws in all sorts of flotsam …

The Department for Business Innovation and Skills (BIS) midata initiative, for example. Why are GDS using BIS to try to legislate for Personal Data Stores/Inventories (PDSs/PDIs) instead of doing it themselves?

And GOV.UK – why waste a lot of time and money re-writing central government websites? Is it to provide consistent hooks for PDS-based identity assurance in all government communications over the web?

A PDS is a dynamic dematerialised ID card, isn’t it. The public won’t “wear it”. Neither will the banks if the Cabinet Office try to insert PDSs into the nation’s payment systems.

If Google and/or Facebook turn out to be on the list of GDS-approved suppliers of identity assurance services, then DWP and everyone else will have wasted their time negotiating any contractual issues, final or otherwise. Again, the public won’t wear it.

And the GOV.UK team will have wasted their time.

And BIS will have wasted their credibility …

Goodness, just look at all that dust, you never can tell what the vacuum’s going to draw up, can you. The sooner GDS can tell an expectant public what you’ve come up with identity assurancewise, the better.

———-

* While writing this reply of mine, your second reply popped up, trying to push responsibility back on to DWP. Too late, Mr Wreyford. The Cabinet Office burnt their bridges when they made DWP withdraw their December 2011 OJEU notice. You know that. If Universal Credit fails for lack of identity assurance, that will be the Cabinet Office’s fault now and not DWP’s.

28/09/2012
The last comment will only appear on the GDS blog after moderation by them and only if they want it to appear.

Identity assurance – the clock is ticking, your moderation is awaiting comment

28 September 2012 and a reply to yesterday's enquiry has whizzed in from GDS, followed by a reply to the reply:

Thursday 27 September 2012

Government Digital Service, G-Cloud, log-rolling, size matters

... do you think that Whitehall's gone mad?

[Skyscape has subsequently changed its name to UKCloud: "London – August 1, 2016 – Skyscape Cloud Services Limited, the easy to adopt, easy to use and easy to leave assured cloud services company, has today renamed and relaunched as UKCloud Ltd (www.ukcloud.com), to reinforce the company’s exclusive focus on supporting the UK public sector in the digital transformation of services".]
----------  o  O  o  ----------

One of the ways Whitehall plans to transform itself is to retain more SMEs – small and medium-sized enterprises. The big brutes like IBM are lumbering behemoths, so it is said, they're slow and they cost a fortune. SMEs would put a spring in Whitehall's step.

This is all tied up with G-Cloud, the plan to stick government data in the cloud, thereby making government services efficient, trusted and green. Or so it is said.

And so it was that the G-Cloud blog was really pleased to be able to announce on 18 September 2012 that:
We’re really pleased to be able to announce the first major sale of Infrastructure As A Service. Government Digital Service have signed a contract with Skyscape for:

1) Compute as a service

2) Compute as a service (test & development)

3) Storage as a service

This is all intended to support  the exciting work they’re doing on .gov.uk to revolutionise the way citizens access information and services online ... The purchase also shows that government is ready to embrace low cost utility cloud services and is  buying from SME’s ...
The G-Cloud team made the public statement above about how marvellous GDS are and quite independently GDS made a public statement about how marvellous G-Cloud is, coincidentally on the very same day:
In the past, we might have looked at dedicated servers or possibly even our own rack in a datacentre somewhere ...

The cloud has transformed all of this. Through the G-Cloud framework we are able to simply and rapidly buy highly reliable, highly cost-effective hosting services ...

To meet the needs of GOV.UK, we are planning to work with a number of different Infrastructure as a Service providers. We are happy to announce that the first cloud hosting provider we are working with is Skyscape ...
GOV.UK is the replacement for every single central government website + Directgov + Businesslink, please see "Single government domain" on GDS's list of projects. They'll all go. They'll all be replaced with one single domain, GOV.UK.

It's not as though there's any sign of GDS working on identity assurance or assisted digital. DWP are left waiting for identity assurance, Universal Credit is in limbo and millions of claimants are stuck in the poverty trap. All GDS are doing is re-writing a lot of websites that already exist.

They haven't finished yet and it's still in testing but GOV.UK is the only output from GDS so far, it's their only visible raison d'être. And they've decided to host their baby not on servers at a government data centre or at a big brute of a lumbering behemoth, but on Skyscape's servers.

And who, you ask, are Skyscape?

Take a look at the "Company information" bit of the Companies House website, enter "Skyscape Cloud Services Ltd" and you, too, will discover that the company's registered office is in Corsham, that it was incorporated on 3 May 2011 as company no.07619797 and that it has yet to file any accounts. Click on "Order information on this company" and you'll find that it's a £100 £1,000 company with 10,000 100,000 1p-nominal shares to its name.

Smaller than IBM, yes – but perhaps a little too small? GOV.UK depends on a £100 £1,000 company?

The G-Cloud team find this exciting and revolutionary. GDS find it simple, rapid, highly reliable and cost-effective. And they're happy.

But are you? Are you happy? Or do you think that Whitehall's gone mad?

Government Digital Service, G-Cloud, log-rolling, size matters

... do you think that Whitehall's gone mad?

[Skyscape has subsequently changed its name to UKCloud: "London – August 1, 2016 – Skyscape Cloud Services Limited, the easy to adopt, easy to use and easy to leave assured cloud services company, has today renamed and relaunched as UKCloud Ltd (www.ukcloud.com), to reinforce the company’s exclusive focus on supporting the UK public sector in the digital transformation of services".]
----------  o  O  o  ----------

One of the ways Whitehall plans to transform itself is to retain more SMEs – small and medium-sized enterprises. The big brutes like IBM are lumbering behemoths, so it is said, they're slow and they cost a fortune. SMEs would put a spring in Whitehall's step.

This is all tied up with G-Cloud, the plan to stick government data in the cloud, thereby making government services efficient, trusted and green. Or so it is said.

And so it was that the G-Cloud blog was really pleased to be able to announce on 18 September 2012 that:
We’re really pleased to be able to announce the first major sale of Infrastructure As A Service. Government Digital Service have signed a contract with Skyscape for:

1) Compute as a service

2) Compute as a service (test & development)

3) Storage as a service

This is all intended to support  the exciting work they’re doing on .gov.uk to revolutionise the way citizens access information and services online ... The purchase also shows that government is ready to embrace low cost utility cloud services and is  buying from SME’s ...