Showing posts with label IfG. Show all posts
Showing posts with label IfG. Show all posts

Sunday, 16 June 2013

Is data-sharing between consenting adults now legal?

Pat Russell is the Deputy Director of the Social Justice Division at the Department for Work and Pensions.

"Improved information sharing of personal and anonymised data between central government and local agencies – and between agencies on the ground", she says on the Institute for Government blog, "has been recognised as being vital to delivering better outcomes at lower cost".

Oh dear.

The Guardian newspaper said on 24 April 2012 that the government planned to increase the level of data-sharing and next day they were reprimanded by Francis Maude, Cabinet Office minister, for misrepresenting him.

"This is not a question of increasing the volume of data-sharing that takes place across government", he said, "but ensuring an appropriate framework is in place so that government can deliver more effective, joined-up and personalised public services, through effective data-linking".

Has Miss Russell fallen into the same trap of confusing data-sharing with the completely different business of data-linking? Will she, too, be reprimanded?

Maybe not.

She says: "One of the key learning points from the project [an example of effective data-sharing] was that there is a lot of mythology around and that many of the information sharing issues are cultural rather than technical or legal".

It's not clear whether Mr Maude disapproves of culture as much as Ms Russell but, like her, he certainly doesn't like myths: "I want to bust the myths around the complexities of data sharing ... we aim to find effective ways of using and sharing data for the good of everyone".

Ms Russell acknowledges that "of course, we all recognise that there have to be safeguards in place". But when is a safeguard a myth? She doesn't tell us. Neither does Mr Maude.

Mr Hague [that's William Hague, UK Foreign Secretary] was busy telling us last week that there are safeguards limiting the uses to which GCHQ put intelligence data. One assumes that they don't share it with HMRC, for example. Or with DWP or the Department of Health or the Department for Education. Or do they? Is that a myth?

----------

Updated 9.3.16

For all his protestations to the contrary, Mr-now-Lord Maude was clearly in favour of massive data-sharing between government departments.

His successor as Cabinet Office Minister, Matt Hancock, is no different. "Data is the fuel for the digital revolution", he is quoted as saying, as though it means something.

"The very best policies and services", he adds, without giving any examples, "are developed around information that’s current, relevant and makes sure you can access government services just as easily as iTunes".

iTunes?

These quotations are culled from a 29 February 2016 Cabinet Office press release, Launch of new data sharing consultation. Apparently "data sharing in the UK [will] bolster security whilst making people's lives better". Unless it undermines security, of course, and wrecks people's lives.

If you can countenance the notion that the Cabinet Office knows how to improve your life and if you are happy to sweep away the "myths" – or "laws" as we used to call them – which prohibit data-sharing, then you may be impressed by the benefits suggested.

What benefits?

Among others, "government can share data to ... support the administering of fuel poverty payments ... [and prevent] authorities sending letters to people who are deceased". Is data-sharing the only solution to these problems? How about a rational energy policy, for example? Lower fuel bills would reduce the number of people who freeze to death and so reduce the number of deceased people the authorities have to write to.

You thought the Cabinet Office was going to promise that data-sharing would eradicate terrorists, paedophiles and tax-dodgers, didn't you. No. Perhaps they've noticed that these problems persist despite the enormous amount of data already at the disposal of the authorities.

The Cabinet Office claim that the Troubled Families programme needs more data-sharing and then undermine their case hopelessly by linking to a document that claims the programme is already succeeding brilliantly with the current data-sharing arrangements.

Normally the government asserts that the incidence of "fraud against the public sector" is microscopic but for the purposes of this press release it has ballooned and apparently the crisis can only be solved by ... more data-sharing, which will also reduce the £24.1 billion of debt the government has incompetently failed to collect.

It's not just the government. More data-sharing will help "citizens manage their debt more effectively", the Cabinet Office say. How? No idea. What about the government debt of £1½ trillion? No idea.

More data-sharing would "support accredited researchers to access and link data to carry out research for public benefit", but again there is no room for any examples. And no mention of the fact that we already have procedures for carefully controlled research (para.1.16) ...

... which just leaves us with our old favourite (and an old favourite of the Russian Tsars') – more data-sharing would allow us to carry out the national census more efficiently ... sorry ... more like iTunes.

It's not just the Cabinet Office. Shakespeare's at it, too. And the NHS. Even Her Majesty's Treasury.

Professor Sir Nigel Shadbolt, chairman and co-founder of the Open Data Institute, published The spy in the coffee machine – the end of privacy as we know it in 2008:
... sharing information across government databases will dramatically increase governmental powers – otherwise the UK government wouldn't have proposed it. (p.95)

... we should never forget that bureaucracies are information-thirsty, and will never stop consuming. Indeed, they will never even cut down. They will break or bend their own rules, and any prior specification of how information use will be limited, or data not shared, is not worth the paper it is printed on. (p.212)
No mention of improving people's lives there. Eight years later, you might like to bring that up in your response to the consultation. That, and Government as a Platform.


Is data-sharing between consenting adults now legal?

Pat Russell is the Deputy Director of the Social Justice Division at the Department for Work and Pensions.

"Improved information sharing of personal and anonymised data between central government and local agencies – and between agencies on the ground", she says on the Institute for Government blog, "has been recognised as being vital to delivering better outcomes at lower cost".

Oh dear.

The Guardian newspaper said on 24 April 2012 that the government planned to increase the level of data-sharing and next day they were reprimanded by Francis Maude, Cabinet Office minister, for misrepresenting him.

"This is not a question of increasing the volume of data-sharing that takes place across government", he said, "but ensuring an appropriate framework is in place so that government can deliver more effective, joined-up and personalised public services, through effective data-linking".

Has Miss Russell fallen into the same trap of confusing data-sharing with the completely different business of data-linking? Will she, too, be reprimanded?

Monday, 14 January 2013

Whitehall – front page misfeasance

... put the departments of state out to tender ...

This morning's Times newspaper leads with:
No, Minister: Whitehall in ‘worst’ crisis

Roland Watson, Rachel Sylvester and Alice Thomson
Published at 12:01AM, January 14 2013

An increasingly bitter power struggle between ministers and mandarins is poisoning relations across Whitehall and threatening to derail David Cameron’s reforms, The Times has learnt.

Tension over the pace and scale of coalition policy has given way to outright mistrust in some departments with ministers feeling blocked by an unwieldy and unwilling Civil Service.

One Tory Cabinet minister said that the working relationship was akin to both sides waging a permanent “cold war” ...
The Times have conducted an investigation they say involving "dozens of ministers, past and present", and the article names David Cameron, Michael Gove, Eric Pickles, Francis Maude, Tony Blair, Lord Hennessy of Nympsfield and Nick Herbert. Whitehall is in a power struggle with Westminster, apparently – not news to DMossEsq readers – and accuses Whitehall of being obstructive, untrustworthy and in need of reform. There is an accompanying editorial, Office Politics.

The public administration bubble was identified in OBITUARY: Whitehall 1947-2012. Is the bubble now, as predicted, bursting before our eyes?

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Updated 14:30:

The Times has published a longer version of the report on its investigation, A covert war conducted with the utmost courtesy.

Benedict Brogan in the Telegraph thinks that Whitehall aren't to blame, it's all the politicians' fault, Ministers v Whitehall: Don't let the politicians duck their responsibility.

Some thoughts
There is nothing new about the power struggle between Westminster and Whitehall. It is 60 years since Professor GW Keeton published The Passing of Parliament in which he declared that Whitehall had won, and now exists in a state of “administrative lawlessness”, beyond the reach of either Parliament or the common law, where it behaves remarkably like the Stuart kings we rebelled against before.

The Times don't seem to have noticed but Francis Maude does have a plan to improve public administration which revolves around the Efficiency and Reform Group (ERG). Will it work?

Mr Maude is preyed upon by the advocates of making public services digital by default. Fire public servants, replace them with computers, deal with the public over the web, emulate Amazon, PayPal/eBay, Google and Facebook and the problems of public administration will be solved. That’s the suggestion and it’s nothing but infantile, credulous, inane, quasi-religious fervour. That part of the plan is bound to fail. Good job, too. Otherwise, we would end up being governed by Amazon, PayPal/eBay, Google and Facebook, they would have become part of the Constitution and we would be no better off.

Part of the problem with Whitehall is centralisation. Mr Maude’s plan involves more of the same – more centralisation. Power would be called in from the satrapies which are the departments of state, and concentrated in ERG. That would make matters worse. Not better. It looks like a Whitehall suggestion in response to the threat of localism. So one suggestion is, try more localism. Much more localism.

Whitehall is a monopoly. That is one of the problems. No incentive to compete, nothing to drive up quality, nothing to keep prices down. How should Mr Maude introduce competition? One suggestion – put the departments of state out to tender. Perhaps the US would win the contract to run the Department for Business. Who would get the Treasury? Perhaps Hong Kong? Singapore? New Zealand? Israel to run the Ministry of Defence. And so on.

Localism and competition – two matters for debate.

One element of Mr Maude’s plan, or what should be his plan, has been debated enough. We know the answer. Openness. Public money is public. Public servants are public. The powers of the Freedom of Information Act should be increased and enforced. That would be a start, at least, on the road to Parliament getting back control of Whitehall and of our public administration.

Footnote





Whitehall – front page misfeasance

... put the departments of state out to tender ...

This morning's Times newspaper leads with:
No, Minister: Whitehall in ‘worst’ crisis

Roland Watson, Rachel Sylvester and Alice Thomson
Published at 12:01AM, January 14 2013

An increasingly bitter power struggle between ministers and mandarins is poisoning relations across Whitehall and threatening to derail David Cameron’s reforms, The Times has learnt.

Tension over the pace and scale of coalition policy has given way to outright mistrust in some departments with ministers feeling blocked by an unwieldy and unwilling Civil Service.

One Tory Cabinet minister said that the working relationship was akin to both sides waging a permanent “cold war” ...
The Times have conducted an investigation they say involving "dozens of ministers, past and present", and the article names David Cameron, Michael Gove, Eric Pickles, Francis Maude, Tony Blair, Lord Hennessy of Nympsfield and Nick Herbert. Whitehall is in a power struggle with Westminster, apparently – not news to DMossEsq readers – and accuses Whitehall of being obstructive, untrustworthy and in need of reform. There is an accompanying editorial, Office Politics.

The public administration bubble was identified in OBITUARY: Whitehall 1947-2012. Is the bubble now, as predicted, bursting before our eyes?

----------

Updated 14:30:

Sunday, 1 July 2012

Whitehall's power without responsibility

On 12 June 2012, the Institute for Government hosted a seminar on leadership which consisted of a conversation between Sir-Gus-now-Lord O'Donnell (GOD) and his oppo in Australia, Terry Moran. They were due to discuss "the role of leadership in reform, the challenges of making change happen in public service and leading through crises".


Sadly it is no surprise that the NAO has found substantial problems with the HMRC’s accounts. This year has seen a litany of tax errors and scandals come to light with mistakes made at the most senior level from the Permanent Secretary for Tax downwards.

The sheer scale of waste and mismanagement at HMRC never ceases to shock me. Without even mentioning the tax gap, in 2011-12 the Department wrote off a staggering £5.2 billion of tax owed, overpaid nearly £2.5 billion in tax credits due to fraud and error and underpaid around £290 million.

In some areas the Department is moving in the right direction and has made progress to implement improvement plans. But the Department is still plagued by IT problems; limiting, for example, its ability to link together the debts owed by tax payers across different tax streams.

With its long history of large scale IT failures, the Department needs to get a grip before it introduces its new real time PAYE information systems and begins the high-risk move from tax credits to the Universal Credit.

That was Margaret Hodge, chairman of the Public Accounts Committee, commenting on the National Audit Office report on HMRC's 2011-12 accounts.

("Challenging", of course, means impossible.)
The event was reported next day by Sue Cameron in the Telegraph, Whitehall’s knights joust over public service reform:
"Private sector people who come into Whitehall get a big shiny star," remarked Gus O’Donnell, Britain’s former top civil servant this week, adding: "Ministers think they’re wonderful."

He said it with a rueful smile. Lord O’Donnell reckons that private sector executives are not always as good as they are cracked up to be by some ministers. "I tried to bring in more people from outside and on the whole they did slightly worse than other civil servants," he told a seminar on leadership at the Institute for Government (IfG) in London. "Often they took very big pay cuts to come in. You’d see some of them and you’d think… what was all that about?"
GOD was in charge of Whitehall from 2005 to 2011. How well did He do? Take a look at Margaret Hodge's verdict alongside, "substantial problems ... litany of tax errors and scandals ... mistakes made at the most senior level ... sheer scale of waste and mismanagement ... wrote off a staggering ... overpaid ... underpaid ... plagued by IT problems ... long history of large scale IT failures ...".

She's talking about HMRC, just one of GOD's satrapies. Just one of His satrapies where perhaps He failed to show leadership in reform, where the challenges of making change happen seem to have been too much even for Him and the public are left to pay for the crises.

Smile ruefully. And next time someone alludes to His ability to walk on water, just ask them, what was all that about?

According to Ms Cameron, it's all about the plans to reform the civil service and particularly, the plans to outsource more policy-making to the private sector. Clearly GOD disapproves.

The reform plan is said to be the work of Cabinet Office minister Francis Maude and Sir Bob Kerslake, head of the home civil service. Sir Jeremy Heywood, the feline Cabinet Secretary, is quoted as saying of Sir Bob that he is "doing his best at a new level".

Who knows how the relationship between the knights will develop over the next few years? For the moment, "doing his best at a new level" looks more like scratch-your-eyes-out than jousting.

No doubt about the relationship between GOD and Bernard Jenkin. Having looked forward to an enjoyable assault on the capabilities of private sector executives, GOD's heart must have sunk when he saw Jenkin in the IfG audience:
At the IfG, Lord O’Donnell was asked by Bernard Jenkin, Tory chairman of the Commons public administration select committee, about the billions wasted on public sector projects, with nobody resigning or taking the blame and ministers and civil servants sheltering behind each other.
In Sue Cameron's account, by way of a response GOD started by raving about scope creep:
Lord O’Donnell said there was a “straightforward” way to cope with this. The reason major projects went off track was because ministers wanted changes.
Complete nonsense. Lazy thinking. There's nothing wrong with scope creep, it's the sign of a healthy and useful system in its prime, it just needs managing. GOD must know that. His normally smoothly functioning circuits must have been shorted by the languid Mr Jenkin's question.

That's where the jousting was taking place – between GOD and Jenkin, and GOD was unhorsed.

"Straightforward"? In the Whitehall temple to deviousness it's hard to imagine a greater insult for a permanent secretary, let alone a Cabinet Secretary.

The first thing any senior civil servant will tell you is that the minister wants what the permanent secretary tells him he wants (the masculine includes the feminine). And if the minister insists on wanting something else, then that will be sabotaged. Completely. While leaving no incriminating traces.

It's in the Sue Cameron article as well but the extent to which GOD was wrong-footed by Jenkin's question is clearer in PublicService.co.uk's article about the same encounter, "Only accountable if you're responsible":
The former Cabinet Secretary told an Institute for Government event on leadership and reform that he is not opposed to the idea of senior civil servants being held to account by select committees ... He said: "I would like to have the situation where we have public servants appearing in front of select committees for things that they are really responsible for, but to be really responsible you have got to have the power ..."
The only way this argument of GOD's works is if He believes that senior civil servants are not currently responsible. That their job is not a responsible job. That senior civil servants should not currently be called to account by Parliament because they are doing only a menial factotum's job.

He can't believe that. It's not true. And it's the opposite of what He would normally be expected to argue, viz. that the country is lucky to enjoy such a capable Executive branch of government, dominated by Whitehall. And that, in turn, means that the senior civil service must be accountable.

A bad day's work for Him, that IfG seminar was another nail in the coffin of GOD's chances of being the next Governor of the Bank of England.

That's His problem.

The public's problem, clearly and repeatedly identified by Margaret Hodge and Patrick Jenkin, is that our senior civil service wastes billions of pounds of our money. Whitehall's misfeasance in public office has already survived 30 years of outsourcing to the private sector and of recruiting private sector people and methodologies. More private sector involvement isn't going to solve the problem.

Neither is moving to cloud computing or using so-called "agile" software engineering methods or making public services digital by default.

That's all flannel. Whitehall has demonstrated for decades that it is quite agile enough to waste public money digitally, by default, in a cloud or anywhere else. The infantile fascination with technology offers no salvation, only automated misfeasance.

The solution, also clearly and repeatedly identified by Margaret Hodge and Patrick Jenkin, lies in accountability. More openness, earlier in the life of Government initiatives. Whitehall must acknowledge the supremacy of Parliament. They must be open with Parliament.

GOD must know that and like an old-style union baron he obtusely refuses to accept it. But He's gone now. He's retired, even if He doesn't realise it.

It's up to Sir Jeremy and Sir Bob. They're the leaders now. We don't want them jousting. Or hissing at each other. We want them to make Whitehall obey the Constitution. That will be good for Whitehall as well as the public. Sir Jeremy and Sir Bob must make Whitehall accountable. That is their duty.

Whitehall's power without responsibility

On 12 June 2012, the Institute for Government hosted a seminar on leadership which consisted of a conversation between Sir-Gus-now-Lord O'Donnell (GOD) and his oppo in Australia, Terry Moran. They were due to discuss "the role of leadership in reform, the challenges of making change happen in public service and leading through crises".

Monday, 11 June 2012

A senior Whitehall insider publicly cites 23 reasons why the relationship with Government IT suppliers is poisoned, and no-one disagrees – who cares?

On 20 October 2011, when he was still an Executive Director of the Cabinet Office, Chris Chant delivered a famous speech to the Institute for Government about Government IT. He said that:

Introducing Chris Chant
Chris has a long track record of success in delivering complex business and technology change in the public sector. Most of his work has involved working in successful partnership with multiple public sector bodies and the largest IT suppliers in the industry, where he has championed innovative approaches which challenge attitudes on both sides of the partnership. His recent work has included stints as the Programme Director in the Cabinet Office leading the UK Government’s move to cloud computing and data centre consolidation across the public sector. Previously, Chris was Director of London 2012 Integration and Assurance and also Chief Information Officer within the Government Olympic Executive, and also held specific responsibility for ensuring integrated delivery of the security systems required. Before that, Chris was CIO for Defra, where he led a major IT service improvement programme with a strategic outsourcing partner. After his early career in the (then) Inland Revenue and later, HMRC, he worked at the cabinet Office where he was programme director for a range of large and complex multi-agency IT services, including the Government Gateway.
  1. Government IT is outrageously expensive ...
  2. ... and ridiculously slow
  3. It is poor quality ...
  4. ... and not user-centric
  5. No-one knows how many staff are employed or what they do or how much they cost
  6. No-one knows whether contracts with suppliers can be terminated or how much it would cost to do so
  7. No contract should be signed for a term of more than 12 months but they are – they are signed for years into the future, far beyond the time when anyone could know what will be wanted by then
  8. Procuring Government IT should be like buying a suit from Marks and Spencer – M&S do not make you promise in advance to buy x suits over the next y years before opening a shop in your vicinity
  9. The Government doesn't know what IT systems it owns, how much they cost and even whether they are used
  10. They don't know if users have given up using systems and, if so, why
  11. Government can't communicate with its customers securely
  12. Government pays £3,500 p.a. per PC
  13. Staff should be allowed to use Twitter and YouTube at work but they're not
  14. Call centre staff should have access to the systems they are trying to support but they don't
  15. 80% of Government IT is supplied by just five contractors
  16. Departments outsource their strategy to contractors and consultants
  17. It can cost £50,000 to get a single line of program code amended
  18. It can take 12 weeks to get a new server commissioned whereas with Amazon there is no wait
  19. Government should use small and medium size suppliers whose IT practices are more "agile" but instead they stick with the big ponderous suppliers
  20. Government keeps paying for IT resources even if they're not used
  21. They waste time and money as one department after another performs the same job of assessing the same products for the same job
  22. Prices are not forced down, competition is not working and there is no incentive for contractors to do a good job ...
Mr Chant recommended several times over the ensuing months that Government IT professionals who couldn't deliver a better service should consider their position.

In the event, they're still in place, and it's Mr Chant who has gone – he retired at the end of April 2012 ...

... but not before giving one last speech (25 April 2012, SOCITM Spring Conference) in which he revealed a 23rd problem – that Government departments have in the past agreed, at the suppliers' insistence, not to tell each other how much they are paying for IT services:
There were times when we couldn't talk between government departments about one organisation's contracts with another ... Not being able to discuss contracts between government departments is crazy.
No-one has contradicted Mr Chant.

Not a soul. Not a politician, not a civil servant, not a contractor, not a consultant. No-one.

We may take it, then, that Mr Chant's view of the current state of Government IT is accepted without demur. He is right. This is the state of the art. This is the conventional wisdom – the relationship between Whitehall and its IT suppliers is poisoned and the public are being fleeced. After three decades of outsourcing and privatising. Three decades of introducing private sector methods and private sector personnel.

Mr Chant's views are consonant with the findings week after week of the National Audit Office and with the judgements of the Public Accounts Committee and the Public Administration Committee, see for example Public Administration Committee – Twelfth Report, Government and IT– "A Recipe For Rip-Offs": Time For A New Approach (18 July 2011).

To be fair, Mr Chant does offer a new approach. Cloud computing. Which, the way he tells it, will solve all 23 problems at a stroke. That is the new IT strategy being pursued by Whitehall, see particularly HMG's G-Cloud (Government Cloud) website and blog.

But beware. Where is Government IT strategy made, according to Mr Chant? Answer – in the offices of the suppliers.

HMG's sales promotion of cloud computing is indistinguishable from the suppliers of cloud computing's own sales literature. Often, they are the same suppliers who suffer from the 23 deficiencies above who now claim to be "agile" and to be committed to cutting costs by – Mr Chant's figure – up to 82%.

Is it likely that the same Whitehall officials dealing with the same suppliers will reverse the lucrative practices of 30 years and now show mercy to the taxpayer? Is it likely that the same Whitehall officials dealing with new suppliers, like Google and Amazon and maybe Facebook, will deliver any better value for money to the public?

No.

to be continued ...

A senior Whitehall insider publicly cites 23 reasons why the relationship with Government IT suppliers is poisoned, and no-one disagrees – who cares?

On 20 October 2011, when he was still an Executive Director of the Cabinet Office, Chris Chant delivered a famous speech to the Institute for Government about Government IT. He said that:

Introducing Chris Chant
Chris has a long track record of success in delivering complex business and technology change in the public sector. Most of his work has involved working in successful partnership with multiple public sector bodies and the largest IT suppliers in the industry, where he has championed innovative approaches which challenge attitudes on both sides of the partnership. His recent work has included stints as the Programme Director in the Cabinet Office leading the UK Government’s move to cloud computing and data centre consolidation across the public sector. Previously, Chris was Director of London 2012 Integration and Assurance and also Chief Information Officer within the Government Olympic Executive, and also held specific responsibility for ensuring integrated delivery of the security systems required. Before that, Chris was CIO for Defra, where he led a major IT service improvement programme with a strategic outsourcing partner. After his early career in the (then) Inland Revenue and later, HMRC, he worked at the cabinet Office where he was programme director for a range of large and complex multi-agency IT services, including the Government Gateway.
  1. Government IT is outrageously expensive ...
  2. ... and ridiculously slow
  3. It is poor quality ...
  4. ... and not user-centric
  5. No-one knows how many staff are employed or what they do or how much they cost
  6. No-one knows whether contracts with suppliers can be terminated or how much it would cost to do so
  7. No contract should be signed for a term of more than 12 months but they are – they are signed for years into the future, far beyond the time when anyone could know what will be wanted by then
  8. Procuring Government IT should be like buying a suit from Marks and Spencer – M&S do not make you promise in advance to buy x suits over the next y years before opening a shop in your vicinity
  9. The Government doesn't know what IT systems it owns, how much they cost and even whether they are used
  10. They don't know if users have given up using systems and, if so, why
  11. Government can't communicate with its customers securely
  12. Government pays £3,500 p.a. per PC
  13. Staff should be allowed to use Twitter and YouTube at work but they're not
  14. Call centre staff should have access to the systems they are trying to support but they don't
  15. 80% of Government IT is supplied by just five contractors
  16. Departments outsource their strategy to contractors and consultants
  17. It can cost £50,000 to get a single line of program code amended
  18. It can take 12 weeks to get a new server commissioned whereas with Amazon there is no wait
  19. Government should use small and medium size suppliers whose IT practices are more "agile" but instead they stick with the big ponderous suppliers
  20. Government keeps paying for IT resources even if they're not used
  21. They waste time and money as one department after another performs the same job of assessing the same products for the same job
  22. Prices are not forced down, competition is not working and there is no incentive for contractors to do a good job ...

Tuesday, 1 November 2011

494 years later ...

... a profitable 22 minutes and 53 seconds may be spent by all, listening to the audio of Chris Chant's talk, given to the Institute for Government on 20 October 2011, available here and here:

In the first nine minutes, Mr Chant declares war on the Whitehall dispensation under Pope Augustine.

REFORMATION I
The Ninety-Five Theses on the Power and Efficacy of Indulgences (Latin: Disputatio pro declaratione virtutis indulgentiarum), commonly known as The Ninety-Five Theses, was written by Martin Luther in 1517 and is widely regarded as the primary catalyst for the Protestant Reformation. The disputation protests against clerical abuses, especially the sale of indulgences …

On the eve of All Saint’s Day, October 31, 1517, Luther posted the ninety-five theses, which he had composed in Latin, on the door of the Castle Church of Wittenberg, according to university custom.
REFORMATION II
OK, we don’t call it “reformation” now, we call it “transformational government”. But that’s what Mr Chant’s talking about, isn’t it. He didn’t nail his theses to the door, they were posted as an audio stream. But it comes to the same. And we don't buy indulgences any more, but we might as well, it might be more effective than paying PA Consulting and Computer Sciences Corporation.

What chance did Luther stand, with the powers ranged against him? To any sensible observer at the time, none. Ditto Mr Chant. But Luther won. Mr Chant (and we) might, too.

494 years later ...

... a profitable 22 minutes and 53 seconds may be spent by all, listening to the audio of Chris Chant's talk, given to the Institute for Government on 20 October 2011, available here and here:

In the first nine minutes, Mr Chant declares war on the Whitehall dispensation under Pope Augustine.

REFORMATION I
The Ninety-Five Theses on the Power and Efficacy of Indulgences (Latin: Disputatio pro declaratione virtutis indulgentiarum), commonly known as The Ninety-Five Theses, was written by Martin Luther in 1517 and is widely regarded as the primary catalyst for the Protestant Reformation. The disputation protests against clerical abuses, especially the sale of indulgences …

On the eve of All Saint’s Day, October 31, 1517, Luther posted the ninety-five theses, which he had composed in Latin, on the door of the Castle Church of Wittenberg, according to university custom.
REFORMATION II
OK, we don’t call it “reformation” now, we call it “transformational government”. But that’s what Mr Chant’s talking about, isn’t it. He didn’t nail his theses to the door, they were posted as an audio stream. But it comes to the same. And we don't buy indulgences any more, but we might as well, it might be more effective than paying PA Consulting and Computer Sciences Corporation.

What chance did Luther stand, with the powers ranged against him? To any sensible observer at the time, none. Ditto Mr Chant. But Luther won. Mr Chant (and we) might, too.