Friday 18 January 2013

midata – the simple question posed by Which?

BIS – abandon midata as a bad job. Now.

Is it safe? Yes or no?
In their 3 November 2011 press release Government, business and consumer groups commit to midata vision of consumer empowerment, the Department for Business Innovation and Skills (BIS) said:
The following consumer groups and regulators are working with midata to represent consumers' interests and concerns. As well as working towards potential benefits, their input plays an important role in identifying potential risks and helping determine how these can be addressed:

- Citizens Advice
- Communications Consumer Panel
- Consumer Focus
- Information Commissioner’s Office (ICO)
- OFCOM
- Office of Fair Trading (OFT)
- Which?
Now, 14 months later, we are still none the wiser how midata would "empower" consumers.

If the regulators in the list above had succeeded in their task, then no-one would be considering midata. We are still none the wiser how midata could succeed where the regulators have failed.

Jo Swinson MP is the Minister responsible for midata and she posted an article on the Which? blog last month, What if companies gave me control of my data?. What indeed. We are still none the wiser how midata could give consumers control of their data. That control depends on changes in the law worldwide and those changes are not in BIS's gift.

What about Which? themselves? The Consumers' Association. Where do they stand on midata?

The Which? response to BIS's midata consultation opens by saying that midata is a good idea and then spends several pages describing the dangers of identity theft which would be exacerbated by midata. So which is it? Are they in favour, or not?

As you would expect from the most respected consumer group in the country, with 56 years of worthy service behind them, Which? run a commendably open blog. And in one of the comments on the Jo Swinson article Which?'s in-house lawyer, Georgina Nelson, highlights the risks associated with midata and says (17 January 2013 at 11:40 am):
Our position has always been that our support for the midata programme is contingent upon addressing these issues.
The title of BIS's 3 November 2011 press release is misleading. Which?, at least, are not "committed to the midata vision". Their support is, quite rightly, contingent.

It's up to BIS to demonstrate that midata would be safe. Failing that, Which? can't support it.

It's hard to imagine that anyone else could support it either.

So – question: can BIS demonstrate that midata would be safe for consumers? Yes or no? They can't tell us how it would empower us or how it would give us control over our data but can they at least convince us that midata would be safe?

If not, perhaps BIS would like to abandon midata as a bad job now and promote consumer empowerment in some effective way.

Which? could no doubt make several suggestions how BIS could spend their time and our money better.

midata – the simple question posed by Which?

BIS – abandon midata as a bad job. Now.

Is it safe? Yes or no?
In their 3 November 2011 press release Government, business and consumer groups commit to midata vision of consumer empowerment, the Department for Business Innovation and Skills (BIS) said:
The following consumer groups and regulators are working with midata to represent consumers' interests and concerns. As well as working towards potential benefits, their input plays an important role in identifying potential risks and helping determine how these can be addressed:

- Citizens Advice
- Communications Consumer Panel
- Consumer Focus
- Information Commissioner’s Office (ICO)
- OFCOM
- Office of Fair Trading (OFT)
- Which?
Now, 14 months later, we are still none the wiser how midata would "empower" consumers.

If the regulators in the list above had succeeded in their task, then no-one would be considering midata. We are still none the wiser how midata could succeed where the regulators have failed.

Thursday 17 January 2013

GDS, data-sharing, privacy and dignity

In February 2007 a man called Chris Lightfoot committed suicide. Many people paid tribute to him including Phil Booth, the National Coordinator of NO2ID, who wrote in memoriam Chris Lightfoot, 1978 – 2007:
Chris, more than most, understood how important it is that we should all have the choice of what about ourselves we share with others. His intellectual honesty and keen appreciation of human dignity informed all that he did ...
Now another man has committed suicide, Aaron Swartz, and again there are many tributes including one from Sir Tim Berners-Lee ...


... and one from ex-Guardian man Mike Bracken, executive director of the Government Digital Service (GDS) and senior responsible officer owner for the UK's pan-government Identity Assurance Programme (IDAP), please see Standing on the shoulders of giants:
We are shocked and saddened by the death of Aaron Swartz. Some of us at GDS were fortunate to have met him ...

Here in the UK, it inevitably brings back the pain six years ago of losing Chris Lightfoot ...

We should also mourn as citizens, because Aaron and Chris embodied an unbridled eagerness to apply the toolkit of the internet age in the service of civil society ...

Much of the work we do, and the way we do it, drew inspiration from the work of Aaron and Chris ...

>> About this post:
Many people contributed to this short post. We are in their debt. I wasn’t entirely sure that this was an appropriate post for our blog, so I’ve also published this at mikebracken.com. I understand this may seem the wrong place for these sentiments but we also believe in openness and we think that government departments should behave as though there are humans in them. This is from our human side. I apologise in advance if anyone thinks I made the wrong call. That decision was all mine.
It is Sir Isaac Newton who described himself as standing on the shoulders of giants.

Sir Tim believes that the web can know more about us than we do.

GDS with their IDAP hat on want us all to use personal data stores (PDSs). They want those PDSs to be maintained on the web, in the cloud. And they want the existing laws prohibiting data-sharing between government departments to be repealed or ignored, using as an excuse individual electoral registration, the national census and putative cuts in public administration costs.

This looks like the opposite of Chris Lightfoot's appeal to human dignity.

GDS, data-sharing, privacy and dignity

In February 2007 a man called Chris Lightfoot committed suicide. Many people paid tribute to him including Phil Booth, the National Coordinator of NO2ID, who wrote in memoriam Chris Lightfoot, 1978 – 2007:
Chris, more than most, understood how important it is that we should all have the choice of what about ourselves we share with others. His intellectual honesty and keen appreciation of human dignity informed all that he did ...
Now another man has committed suicide, Aaron Swartz, and again there are many tributes including one from Sir Tim Berners-Lee ...

The identity of the UK's eighth identity provider has now been provided, reluctantly

The acknowledged problems with public administration in the UK are to be solved, it is proposed, by making public services digital by default, which requires us all to have electronic identities (eIDs). These are to be provided by eight so-called "identity providers" of whom only seven were previously announced, please see Identity assurance – one under the eight.

The eighth identity provider is PayPal.

How do we know that?

Did the Government Digital Service (GDS) make an announcement? No.

Did the Department for Work and Pensions (DWP) make an announcement? Not really. DWP posted a notice on the Contracts Finder service of businesslink.gov.uk, a website which GDS say no longer exists – it's supposed to have been replaced by their GOV.UK.

So how?

Answer:


This is not an open way to deal with the public.

Check the Contracts Finder link in the Tweet above and you'll find that PayPal have been on the ID assurance list of suppliers for months. Why the delay in making an announcement? Who was reluctant? Why?

Hundreds of millions of pounds are scheduled to be wasted on the failure of GDS's identity assurance programme. The appointment of a national identity provider is an important matter. Why is its announcement buried on Twitter?

And what is the rôle of OIX in the UK's new Constitution?

The identity of the UK's eighth identity provider has now been provided, reluctantly

The acknowledged problems with public administration in the UK are to be solved, it is proposed, by making public services digital by default, which requires us all to have electronic identities (eIDs). These are to be provided by eight so-called "identity providers" of whom only seven were previously announced, please see Identity assurance – one under the eight.

The eighth identity provider is PayPal.

How do we know that?

Monday 14 January 2013

Whitehall – front page misfeasance

... put the departments of state out to tender ...

This morning's Times newspaper leads with:
No, Minister: Whitehall in ‘worst’ crisis

Roland Watson, Rachel Sylvester and Alice Thomson
Published at 12:01AM, January 14 2013

An increasingly bitter power struggle between ministers and mandarins is poisoning relations across Whitehall and threatening to derail David Cameron’s reforms, The Times has learnt.

Tension over the pace and scale of coalition policy has given way to outright mistrust in some departments with ministers feeling blocked by an unwieldy and unwilling Civil Service.

One Tory Cabinet minister said that the working relationship was akin to both sides waging a permanent “cold war” ...
The Times have conducted an investigation they say involving "dozens of ministers, past and present", and the article names David Cameron, Michael Gove, Eric Pickles, Francis Maude, Tony Blair, Lord Hennessy of Nympsfield and Nick Herbert. Whitehall is in a power struggle with Westminster, apparently – not news to DMossEsq readers – and accuses Whitehall of being obstructive, untrustworthy and in need of reform. There is an accompanying editorial, Office Politics.

The public administration bubble was identified in OBITUARY: Whitehall 1947-2012. Is the bubble now, as predicted, bursting before our eyes?

----------

Updated 14:30:

The Times has published a longer version of the report on its investigation, A covert war conducted with the utmost courtesy.

Benedict Brogan in the Telegraph thinks that Whitehall aren't to blame, it's all the politicians' fault, Ministers v Whitehall: Don't let the politicians duck their responsibility.

Some thoughts
There is nothing new about the power struggle between Westminster and Whitehall. It is 60 years since Professor GW Keeton published The Passing of Parliament in which he declared that Whitehall had won, and now exists in a state of “administrative lawlessness”, beyond the reach of either Parliament or the common law, where it behaves remarkably like the Stuart kings we rebelled against before.

The Times don't seem to have noticed but Francis Maude does have a plan to improve public administration which revolves around the Efficiency and Reform Group (ERG). Will it work?

Mr Maude is preyed upon by the advocates of making public services digital by default. Fire public servants, replace them with computers, deal with the public over the web, emulate Amazon, PayPal/eBay, Google and Facebook and the problems of public administration will be solved. That’s the suggestion and it’s nothing but infantile, credulous, inane, quasi-religious fervour. That part of the plan is bound to fail. Good job, too. Otherwise, we would end up being governed by Amazon, PayPal/eBay, Google and Facebook, they would have become part of the Constitution and we would be no better off.

Part of the problem with Whitehall is centralisation. Mr Maude’s plan involves more of the same – more centralisation. Power would be called in from the satrapies which are the departments of state, and concentrated in ERG. That would make matters worse. Not better. It looks like a Whitehall suggestion in response to the threat of localism. So one suggestion is, try more localism. Much more localism.

Whitehall is a monopoly. That is one of the problems. No incentive to compete, nothing to drive up quality, nothing to keep prices down. How should Mr Maude introduce competition? One suggestion – put the departments of state out to tender. Perhaps the US would win the contract to run the Department for Business. Who would get the Treasury? Perhaps Hong Kong? Singapore? New Zealand? Israel to run the Ministry of Defence. And so on.

Localism and competition – two matters for debate.

One element of Mr Maude’s plan, or what should be his plan, has been debated enough. We know the answer. Openness. Public money is public. Public servants are public. The powers of the Freedom of Information Act should be increased and enforced. That would be a start, at least, on the road to Parliament getting back control of Whitehall and of our public administration.

Footnote





Whitehall – front page misfeasance

... put the departments of state out to tender ...

This morning's Times newspaper leads with:
No, Minister: Whitehall in ‘worst’ crisis

Roland Watson, Rachel Sylvester and Alice Thomson
Published at 12:01AM, January 14 2013

An increasingly bitter power struggle between ministers and mandarins is poisoning relations across Whitehall and threatening to derail David Cameron’s reforms, The Times has learnt.

Tension over the pace and scale of coalition policy has given way to outright mistrust in some departments with ministers feeling blocked by an unwieldy and unwilling Civil Service.

One Tory Cabinet minister said that the working relationship was akin to both sides waging a permanent “cold war” ...
The Times have conducted an investigation they say involving "dozens of ministers, past and present", and the article names David Cameron, Michael Gove, Eric Pickles, Francis Maude, Tony Blair, Lord Hennessy of Nympsfield and Nick Herbert. Whitehall is in a power struggle with Westminster, apparently – not news to DMossEsq readers – and accuses Whitehall of being obstructive, untrustworthy and in need of reform. There is an accompanying editorial, Office Politics.

The public administration bubble was identified in OBITUARY: Whitehall 1947-2012. Is the bubble now, as predicted, bursting before our eyes?

----------

Updated 14:30:

Saturday 12 January 2013

#1 of many lessons about GDS and the external digital thought-leaders

Ex-Guardian man Mike Bracken, executive director of the Government Digital Service (GDS) and senior responsible officer owner for the government-wide Identity Assurance Programme (IDAP), produced not one blog post yesterday but two.

The Future is Here is an invitation to Sprint 13Strictly limited to 300 guests, no more room in the Ark, be there or be nobody, this is the party for the "ambitious" (we're going to be seeing a lot of that word).

Videos, speeches and workshops at the Queen Elizabeth II Conference Centre, Monday, 21 January 2013 from 08:45 to 13:00 (GMT), come and meet "Government and Agency Board Members, Officials, Policy Makers, Ministers, Press and External Digital Thought-Leaders". Who could resist?

"Book your place", it says on the invitation. So DMossEsq did:
  • And back came the response on screen, "Thank you! See you at the event!", followed by the names of all the other registered attendees!
  • Followed by a cheery confirmation email from Eventbrite, a Californian firm of event organisers (please see Cheers below).
  • Followed by an email from GDS explaining regretfully that the invitation wasn't meant for DMossEsq, there must have been a misunderstanding.
There's a lesson there. About the future. Which is here.

Eventbrite now have the names and email addresses of about 300 civil servants "working across Government and its agencies to deliver our digital ambition statement". Why? Eventbrite may (definitely do) also have the attendees' job titles, employer's name (government department) and mobile phone number, all of which are also entered on the booking form. No warning. No permission sought. Quite unnecessary.

To a marketing man, that sort of data is apparently invaluable. Which is why the Eventbrite service is "free", like Google and Facebook and Twitter.To GDS, with their devil-may-care attitude to personal data, it means nothing. 300 civil servants? 62 million Brits who use public services? Privacy? What's that all about?

(to be continued)
----------

Added 13.1.13:
GDS have corrected their mistake, the 'Book your place' link now takes the browser to a 'This event is invite-only' page.

Cheers (confirmation email from Eventbrite):


From: Eventbrite [mailto:ebhelp@eventbrite.com]
Sent: 11 January 2013 17:58
To: bcsl@blueyonder.co.uk
Subject: Greetings from Eventbrite
Eventbrite

Hi David,
The organiser of SPRINT 13 is using Eventbrite to sell tickets or collect online registrations. If you have any questions, here's the best way to find what you're looking for:
Looking to...
  • View order details or print tickets
  • Review general event info
  • Share events with friends
Have questions about...
  • Event specifics like transportation, parking, dress code
  • Guest and refund policies
Go to Eventbrite Contact the organiser
We hope you enjoy SPRINT 13 !
Cheers,
The Eventbrite Team
Keep in touch!
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From workshops and art shows to reunions and charity events, for 20,000 or 20 people, Eventbrite makes the hard part of hosting events, easy. Best of all, it's free if your event is free! Learn more.

#1 of many lessons about GDS and the external digital thought-leaders

Ex-Guardian man Mike Bracken, executive director of the Government Digital Service (GDS) and senior responsible officer owner for the government-wide Identity Assurance Programme (IDAP), produced not one blog post yesterday but two.

The Future is Here is an invitation to Sprint 13Strictly limited to 300 guests, no more room in the Ark, be there or be nobody, this is the party for the "ambitious" (we're going to be seeing a lot of that word).

Videos, speeches and workshops at the Queen Elizabeth II Conference Centre, Monday, 21 January 2013 from 08:45 to 13:00 (GMT), come and meet "Government and Agency Board Members, Officials, Policy Makers, Ministers, Press and External Digital Thought-Leaders". Who could resist?